This privacy policy sets out how EHTESHAM QAMAR uses and protects any information that you give EHTESHAM QAMAR when you visit their website and/or agree to purchase from them.
EHTESHAM QAMAR is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
EHTESHAM QAMAR may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.
Information We Collect
We may collect the following information when you visit our website or make a purchase:
- Name and contact details
- Contact information including email address
- Demographic information such as postcode, preferences and interests, if required
- Billing and shipping addresses
- Payment information (processed securely through payment gateways)
- Phone number for order communication and delivery
- Purchase history and order details
- Other information relevant to customer surveys and/or offers
- IP address and browser information for security purposes
- Device information and operating system
Note: We only collect information that is necessary to process your orders and improve your shopping experience. All data collection is done with your consent.
How We Use Your Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Order Processing & Fulfillment
- Process and complete your orders
- Communicate order status and shipping updates
- Handle returns, exchanges, and refunds
- Provide customer support and resolve issues
- Send order confirmations and invoices
Business Operations
- Internal record keeping and accounting
- We may use the information to improve our products and services
- Analyze shopping trends and customer preferences
- Detect and prevent fraud or unauthorized activities
- Comply with legal obligations and regulatory requirements
Marketing & Communication
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
- We may use the information to customize the website according to your interests
- Send personalized recommendations based on your purchase history
Your Control Over Marketing
You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. This will not affect order-related communications.
Data Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
- SSL encryption for all data transmission
- Secure payment gateways for processing transactions
- Regular security audits and updates
- Restricted access to personal data on a need-to-know basis
- Secure servers with firewalls and intrusion detection
- Password protection and access controls
- Regular backup of data to prevent loss
Important: While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Types of Cookies We Use
- Essential Cookies: Required for website functionality and checkout process
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Track your browsing habits to show relevant ads
- Preference Cookies: Remember your settings and preferences
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Cookie Management
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business:
- Payment Processors: To process your payments securely
- Shipping Partners: To deliver your orders
- Email Service Providers: To send order confirmations and marketing emails
- Analytics Providers: To understand website usage
- Customer Support Tools: To provide better support
These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Data Sharing & Disclosure
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We May Disclose Your Information When:
- Required by law or legal process
- Necessary to protect our rights or property
- Required to prevent fraud or security threats
- You have given explicit consent
- Part of a business transfer or merger (with prior notice)
Your Privacy Rights
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at divinemen011@gmail.com
- You can request a copy of the personal information we hold about you
- You can request correction of inaccurate information
- You can request deletion of your data (subject to legal requirements)
- You can object to processing of your data for marketing purposes
- You can withdraw consent at any time
Data Access & Correction
If you believe that any information we are holding on you is incorrect or incomplete, please write to Naka 05, Captain Complex, Darbhanga Bihar Darbhanga BIHAR 846004 or contact us at 9060094050 or divinemen011@gmail.com as soon as possible. We will promptly correct any information found to be incorrect.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
- Order information retained for accounting and legal compliance (typically 7 years)
- Marketing data retained until you opt-out or request deletion
- Account data retained until you close your account
- Analytics data anonymized after processing
Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
International Data Transfers
Your information may be transferred to and stored on servers located outside of India. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending email notification for significant changes
- Displaying a prominent notice on our website
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us: